FB777 Philippines: National Problem Gambling Helpline Contacts
The National Problem Gambling Helpline (NPGH) can be reached at 0919 170 0788 (mobile), (02) 8248 9568 (landline), or support@npgh.ph, alongside PAGCOR self-exclusion and other listed hotlines.
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PAGCOR’s own responsible gaming page lists one national line by name — the National Problem Gambling Helpline — plus several more specific to self-exclusion, peer support and reporting. This page sets out every number and address from that page, and what each one is actually for.
The National Problem Gambling Helpline, Number by Number
| Line | Contact | What it’s for |
|---|---|---|
| National Problem Gambling Helpline (NPGH) | 0919 170 0788 (mobile), (02) 8248 9568 (landline), support@npgh.ph, www.npgh.ph | General problem gambling support |
| PAGCOR Online Self-Exclusion (OSEA) | www.osea.pagcor.ph | Registering your own exclusion |
| PAGCOR family exclusion | ResponsibleGaming@pagcor.ph | A family member requesting someone else’s exclusion |
| Gamblers Anonymous Philippines | 0915 938 2808 | Peer support meetings |
| Bridges of Hope | 0917 509 8826 | Counselling and treatment referrals |
| CICC Inter-Agency Response Center | 1326, 24 hours a day | Reporting illegal or unlicensed gambling sites |
Before You Call the NPGH
A call goes further with a little prepared before dialling:
- Decide whether you’re calling about your own gambling or someone else’s.
- Set aside time you won’t be interrupted — the line covers general support, not a two-minute question.
- Have the PAGCOR self-exclusion and family-exclusion details below ready if the call leads there next.
PAGCOR’s Self-Exclusion and Family-Exclusion Routes
Self-exclusion sits apart from a phone call: it’s a record kept with PAGCOR itself, not with any single operator.
You want to exclude a family member who won't register their own self-exclusion.
PAGCOR’s own responsible gaming page lists ResponsibleGaming@pagcor.ph as the address for a family-initiated exclusion request, separate from the self-service portal at www.osea.pagcor.ph that a player uses for their own account.
More Support Beyond the National Line
- Gamblers Anonymous Philippines — 0915 938 2808, for peer support meetings.
- Bridges of Hope — 0917 509 8826, for counselling and treatment referrals.
- Gam-Anon Philippines and Seagull’s Flock, both named on PAGCOR’s own responsible gaming page for family members and friends specifically.
Reporting an Illegal Gambling Site
The CICC’s Inter-Agency Response Center runs a hotline for cybercrime and illegal gambling reports, staffed 24 hours a day on 1326, alongside carrier-specific numbers for Smart (0947-714-7105), Globe (0966-976-5971) and DITO (0991-481-4225).
A helpline is one part of a wider approach. Pairing a call with how to help a gambler in the family or a device-level block like Gamban’s install steps covers the conversation and the practical side together — see the router, browser and app-blocking methods compared there for the full list.
FAQ
What is the National Problem Gambling Helpline number in the Philippines?
0919 170 0788 on mobile, or (02) 8248 9568 on a landline. The NPGH also lists support@npgh.ph and www.npgh.ph as an email and website.
How do you self-exclude from PAGCOR-linked platforms?
Through PAGCOR's Online Self-Exclusion portal at www.osea.pagcor.ph, where a player registers their own exclusion directly.
Can a family member request someone else's exclusion?
Yes. PAGCOR's responsible gaming page lists ResponsibleGaming@pagcor.ph as the email address for a family-initiated exclusion request.
Where else can a Filipino player get support besides the NPGH?
Gamblers Anonymous Philippines at 0915 938 2808 and Bridges of Hope at 0917 509 8826 are both listed by PAGCOR alongside the NPGH, plus Gam-Anon Philippines and Seagull's Flock.